FAQS

China bans items such as counterfeit currency, harmful media, poisonous substances, illicit drugs, and disease-carrying animals or plants. They also restrict used clothing, goods from disease-stricken areas, and food products containing certain harmful additives​.China: China bans items such as counterfeit currency, harmful media, poisonous substances, illicit drugs, and disease-carrying animals or plants. They also restrict used clothing, goods from disease-stricken areas, and food products containing certain harmful additives​.

The U.S. restricts or prohibits the import of hazardous materials, narcotics, counterfeit goods, and products with illegal wildlife content. There are strict regulations around agricultural products, firearms, and any goods under sanctions​.

Japan restricts narcotics, firearms, counterfeit goods, certain agricultural products, and items that may be harmful to public health and safety, such as hazardous chemicals and certain foods.

The UAE prohibits narcotics, items against Islamic morals, counterfeit currency, and specific electronics. Additionally, they restrict imports of particular plants, endangered species, and some medications.

Vietnam has bans on imports of weapons, explosives, illegal drugs, and certain cultural products that go against local norms. They also restrict agricultural products that could harm local ecosystems and public health.

Hong Kong prohibits dangerous drugs, weapons, firearms, certain chemicals, and items like ivory and endangered species. There are restrictions on electronics and telecommunication devices requiring specific permits.

The exportation of the following categories of goods is strictly prohibited

Obscene materials: Pornographic or obscene media in any format.
Narcotic substances: Illegal drugs and controlled substances.
Firearms and weapons: All types of firearms, ammunition, and weapons.
Explosives: Fireworks, firecrackers, and other explosive materials.
Protected wildlife: All wild animals and derived products.
Cultural artifacts: Items of historical or cultural significance.
Monetary instruments: Cash, banknotes, checks, and financial instruments.
Perishable foodstuffs: Fresh food and items requiring temperature control.
Hazardous chemicals: Pesticides, herbicides, and dangerous chemicals.
Dangerous goods: Flammable, explosive, or otherwise hazardous materials.

The exportation of counterfeit goods is strictly prohibited. Counterfeit goods are defined as products that imitate goods protected by copyright without the express authorization of the copyright holder.

Where can one find the official list of prohibited goods and goods that require an export license?

We offer three convenient options for sending your items to us:

Pickup Service: We offer a pickup service where we can collect your items directly from your doorstep.

Personal Delivery: You are welcome to bring your items directly to our receiving point at any of our branches.

Domestic Courier Service: You may utilize any domestic courier service to collect your items and deliver them to our company.

To ensure your package arrives safely when shipping internationally, follow these packaging steps:

Choose the right box:

• The box should be strong, durable, and the right size for your items.
• Make sure it can handle the weight of everything inside.

Cushion your items:

• Wrap each item with bubble wrap or other protective materials.
• Fill any empty spaces in the box with cushioning to prevent movement.

Seal the box securely:

• Close the box tightly and use packing tape to seal all edges and seams.
• Reinforce the corners with extra tape for added strength.

Label clearly:

Make sure the writing is clear and easy to read.

Attach a label with the sender’s and recipient’s names, full addresses, phone numbers, and postal codes.